QUESTIONS & FAQ'S
Check On My Order
Email us at and please provide your order number when making inquires.
Orders are packed and shipped Monday-Friday only. Most orders are processed and shipped within 1-3 business days, however, during periods of high demand such as sales and collection releases please allow up to 5-7 business days for your package to be processed and shipped. For International shipping please allow 7-21 business days. Orders placed on the weekend and holidays are processed on the next business day.
If we are unable to process your order due to inaccurate shipping address or payment information, your order processing may be delayed an additional 3 business days. Out of stock items may take an additional 5 business days to process and ship.
All sales are final. Unfortunately, we do not offer refunds, exchanges or store credit.
Takie’moto practice’s cruelty free testing. We are committed to consumer health and safety.